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PROGRAMME

TUESDAY 16 APRIL 2013

Venue: HOTEL BALNEARIO LAS ARENAS (Valencia)
17:00 Registration & Welcome
18:00 Press Conference
18:30 Opening Ceremony
           Mr Máximo Buch, Regional Minister for Economy, Industry, Tourism and Employment
           Mr Alfonso Grau, Deputy Mayor of Valencia
           Mr Manuel Butler, Managing Director of TURESPAÑA
           Mr Jan-Eric Frydman, Head of Unit for Tourism and Cultural Instruments, EC
           Mr Ramón Estalella, Member of the Executive Committee of HOTREC
           Ms Empar Martínez, Managing Director of Florida Universitària
           Ms Danute Rasimaviciene, President of SPACE Network
           Dr Eduardo Fayos-Solà, President of the Ulysses Foundation

19:30 Welcome cocktail offered by Valencia Tourism

WEDNESDAY 17 APRIL 2013

Venue: HOTEL BALNEARIO LAS ARENAS (Valencia)

08:30 Registration
09:00 Opening of Work Sessions by the Organizing Committee
09:30 Opening speech by Mr Jan Eric Frydman, Head of Unit for Tourism and Cultural Instruments, Directorate-General for Enterprise and Industry, European Commission

10:15 Keynote speech on Innovation in Hospitality by Mr Ramón Estalella Halffter, Secretary- General of the Spanish Confederation of Hotels (CEHAT) and Member of the Executive Committee of HOTREC (Association of Hotels, Restaurants and Cafes in Europe)

11:00 Coffee break

11.30 Experts' Panel: Reinventing Tourism Destinations.

      • Chairman: Dr Eduardo Fayos-Solà (Ulysses Foundation)
      • Dr Chris Cooper (Oxford Brookes Business School)
      • Mr Christophe de Bruyn (Tourism & Leisure advisory services, Europraxis, INDRA)
      • Mr Oscar Perelli (Exceltur)
      • Mr Salvador Pernas (TURESPAÑA)
      • Prof Edna Rozo (Universidad Externado de Colombia)
      • Mr José Salinas (Valencia Tourism)


13:15 Keynote speech on Knowledge Management by Mr Chris Cooper, Oxford Brookes Business School and Ulysses Foundation

14:00 Lunch

15:00 Parallel sessions (Groups P and G).

16:45 Parallel sessions (Groups S and M).

18:30 Sessions end. Free evening

THURSDAY 18 APRIL 2013

Venue: INVAT.TUR – Valencian Institute of Tourist Technologies (Benidorm)

08:00 Transfer to Benidorm

10:00 Welcome coffee and Opening session at Benidorm by:
            Mr Sebastián Fernández, Director General for Tourism, Government of the Valencia Region
            Ms Gema Amor, Councillor for Tourism and First Deputy Mayor of Benidorm
            Mr Antonio Mayor, President of the Hospitality Business Assoc. of Benidorm and Costa Blanca
            Ms Empar Martínez, Managing Director of Florida Universitària

10:30 Expert’s Panel: The Culinary Experience

      • Chairman: Mr Manuel Espinar (Hospitality and Leisure Federation - FEHV)
      • Mr Quique Dacosta (Quique Dacosta Restaurant)
      • Mr Joxe Mari Aizega (Basque Culinary Center)

11:45 Expert’s Panel: Accommodation, leisure & events management: Innovative success stories

      • Chairman: Ms Nuria Montes (Hospitality Business Association of Benidorm and Costa Blanca - HOSBEC)
      • Hotel Development in Latin America: A strategic vision. Mr Juan Rodríguez (GHL Hoteles)
      • Revamping Leaders Club: Building loyalty through loyalty Mr Pablo Alcácer (Leading Hotel of the World).
      • The London 2012 Olympic and Paralympic Games. Ms Barbara Jamison (London & Partners)

13:30 Introduction to Benidorm: The Benidorm tourist model: Concepts and key challenges by Dr Josep Ivars from the University of Alicante

14:00 Lunch

15:00 Technical visit and Benidorm overview

17:00 Transfer to Valencia

21:00 Gala Dinner

FRIDAY 19 APRIL 2013

Venue: HOTEL BALNEARIO LAS ARENAS (Valencia)

09:00 Keynote speech: Economic context: Implications and opportunities for the tourism sector by Mr Javier Gómez-Navarro, President of MBD and former Minister of Trade and Tourism.

09:45 Keynote speech: The identity of cooperatives in Tourism by Mr Maurizio Davolio President of LEGACOOP TURISMO and EARTH (European Alliance for Responsible Tourism and Hospitality).

10:30 CIT2014 Presentation

10:45 Coffee break

11:15 Experts' Panel Debate: New Products for New Customers

      • Chairman: Mr Philippe Lemaistre (UNWTO-World Tourism Organization)
      • Ms Eva Blasco (European Travel Agent's and Tour Operator's Association - ECTAA)
      • Mr Emiliano González (MSC cruises)
      • Mr Iñigo García-Aranda (Amadeus)
      • Ms Patricia Miralles (Hotel Technology Institute – ITH)

12:30 Closing Ceremony. The Valencia Tourism Innovation Declaration

      • Mr Daniel Marco, Regional Secretary of Tourism and Commerce of Valencia
      • Ms Eva Blasco, Vice-President of the European Travel Agent's and Tour Operator's Association
      • Ms Empar Martínez, Managing Director of Florida Universitària
      • Ms Danute Rasimaviciene, President of SPACE Network
      • Dr Eduardo Fayos-Solà, President of the CIT2013 Scientific Committee

16:00 Optional Programme.

Florida Universitària - C/ Rei En Jaume I, 2 :: 46470 Catarroja - Valencia - España
96 122 03 84 - cit2013@florida-uni . es

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